Advance Balance

Tipo de cliente
FAQs

You will not be charged any additional fee if you return the balance within the first three days. However, from the fourth day until you top up or receive a transfer, a fixed charge of 5 CUP will be applied.

 

The requested amount will automatically be deducted from your first top-up or transfer. The total amount to be paid includes: The requested amount (25 or 50 CUP) and an additional charge of % CUP if more than three days have passed.

As long as you have an outstanding debt, you will not be able to perform the following actions:

Number change
Ownership transfe
Line allocation by use
SIM to uSIM change
Call report
Line cancellation by own request