Our company makes available to its users and visitors, various service channels where they can make inquiries related to the services provided, their rates, their offers, as well as their claims or complaints.

We have in-person channels through a commercial network throughout the country in different modalities, as well as helpline and digital channels. There is also a Consumer protection and customer care system at the territorial and national levels.

If you are not satisfied with our services or have any doubts about them, go to the nearest ETECSA’s commercial office and they will gladly assist you.

We work to achieve our customers’ maximum satisfaction.