Public telephones

At your service when you need them.

Coin and card phones located in high demand places, such as: hospitals, clinics, drugstores, bus stations, airports and other places of social importance.

To call from a coin phone you can use coins of 0.05, 0.20 and 1.00 pesos or a propia card, you can only make local and national long distance calls.

To call from a card phone you need to purchase a propia card:

  • 5.00 or 10.00 CUP
  • You can use them for national and international calls
  • With the possibility of topping it up to increase its balance and extend its term for another 3 months.
  • Available at ETECSA’s commercial offices and via Telecommunications Agents.

If you use a propia card to call, you must dial 166 and follow the instructions

Call Tariffs:
Local:0.10 CUP /3 min (24 hours)
Regional:

From 06:00 to 17:59 /0.40 CUP     

From 18:00 to 05:59 /0.20 CUP

Interregional:

From 06:00 to 17:59 /1.00 CUP

From 18:00 to 05:59 /0.50 CUP

International (CUP/min):25.00 CUP/min, for all destinations, except Venezuela, 17.50 CUP/min

 

Reverse charge from public telephones

Dial 1 6969, if at any time you are in a hospital or other facility and do not have your own card or coins to make the call. 

The Reverse Charge service (16969 ) allows you to make local and national long distance calls to fixed telephones, giving the possibility that if the person receiving the call accepts it,  that person pays for the communication.

 

Public telephony for deaf and hard of hearing people

The Telephone Devices for the Deaf (TDD), enable local and national calls to the hearing-impaired persons through the Intermediation Center for Deaf and Hard-of-Hearing.

By dialing 140, either through a text message from a TDD, or from a conventional telephone, a directory assistance operator from the Intermediation Center will establish the communication with the requested number (TDD or a telephone) and will assist in the conversation between the speakers. It is a free service, available 24 hours a day, 7 days a week.

Telecommunications Agent

There are Telecommunications Agents that offer telephone call services directly or through propia cards. The charge is the same as calling from a public telephone and although they have a regular schedule, they also provide night services in case of emergencies.

ETECSA's working team will promptly process the information and will dispense with comments and offensive or inappropriate content..